Terms of service

Terms of Service

Last updated: September 20, 2026

OVERVIEW

Welcome to MiniGunSafe.

These Terms of Service (“Terms”) govern your access to and use of minigunsafe.com, including our website, products, services, features, tools, and related content (collectively, the “Services”).

The Services are operated by:

Ningbo Ailoke Security Technology Co., Ltd.

By accessing, browsing, purchasing from, or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your location or have received permission from a legal guardian where required.

You may create an account to access certain features of our Services.

You are responsible for maintaining the confidentiality of your account information and for all activity conducted through your account.

You agree that all information provided during account creation, checkout, or communication with us is accurate, complete, and current.

SECTION 2 - OUR PRODUCTS

MiniGunSafe products are designed to provide vehicle-integrated security solutions.

We make every effort to ensure that product images, descriptions, specifications, and features are accurate. However, colors, appearance, and product details may vary slightly depending on your device settings or manufacturing updates.

Product specifications and availability may be updated from time to time without prior notice.

Vehicle Compatibility

MiniGunSafe products are designed for specific vehicle models.

Customers are responsible for confirming vehicle compatibility, including vehicle model, year, and configuration, before placing an order.

If you are unsure whether a product fits your vehicle, please contact our customer support team before purchase.

Custom Vehicle Solutions

MiniGunSafe provides customized vehicle security solutions for selected vehicle models.

Due to the customized nature of these products:

Customized products cannot be cancelled, returned, or refunded after production begins.
Customized products are only eligible for support if there is a manufacturing defect or quality issue.

SECTION 3 - ORDERS

When you place an order, you agree that the information provided is accurate and complete.

All orders are subject to acceptance by MiniGunSafe.

We reserve the right to refuse or cancel an order when necessary, including situations involving:

Incorrect pricing information
Product availability issues
Suspected fraudulent activity
Incorrect customer information

Once an order has entered processing, customization, or shipment preparation, cancellation requests may not be accepted.

All returns and exchanges are handled according to our:

Refund Policy

https://minigunsafe.com/policies/refund-policy

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts may change at any time.

The price charged will be the price displayed at the time your order is placed.

Unless otherwise stated, MiniGunSafe will handle applicable shipping arrangements.

You are responsible for providing accurate billing and payment information.

By submitting payment information, you confirm that:

You are authorized to use the payment method provided.
Your payment information is accurate.
All charges associated with your order will be accepted.

SECTION 5 - SHIPPING AND DELIVERY

We provide international shipping services.

Delivery times are estimates and may vary depending on:

Destination country
Customs processing
Shipping carrier delays
Events outside our control

MiniGunSafe is not responsible for delays caused by carriers, customs procedures, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

SECTION 6 - WARRANTY

MiniGunSafe products include a 1-year limited warranty from the date of purchase.

The warranty covers manufacturing defects and product quality issues under normal use conditions.

The warranty does not cover:

Damage caused by misuse, accidents, improper installation, or unauthorized modifications
Damage caused by external factors
Normal wear and tear
Damage caused by incorrect vehicle installation or use outside intended purposes

If you believe your product has a quality issue, please contact:

vip@minigunsafe.com

Please provide:

Order number
Description of the issue
Photos or videos showing the problem

Our team will review your request and provide an appropriate solution.

SECTION 7 - RETURNS AND EXCHANGES

Returns and exchanges are handled according to our:

Refund Policy

https://minigunsafe.com/policies/refund-policy

Products must meet the eligibility requirements stated in the Refund Policy.

Products that have been installed, modified, or used may not be eligible for return unless there is a manufacturing defect or quality issue.

SECTION 8 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to:

Brand names
Logos
Product designs
Images
Videos
Text
Graphics
Website layout

are owned by Hong Kong Eiffel Trading Co., Limited, its affiliates, or licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use any part of our Services or intellectual property without prior written permission.

MiniGunSafe names, logos, product names, designs, and related materials may not be used without authorization.

SECTION 9 - THIRD-PARTY SERVICES

We may provide access to third-party services, applications, or tools.

These services are provided by third parties, and we do not control or guarantee their availability, accuracy, or performance.

Your use of third-party services is subject to the terms and policies of those providers.

SECTION 10 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, security, or policies of third-party websites.

You should review the terms and privacy policies of any third-party services before using them.

SECTION 11 - PRIVACY POLICY

Your personal information is handled according to our:

Privacy Policy

By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.

Because our Services are powered by Shopify, certain personal information may also be processed by Shopify according to Shopify’s Privacy Policy.

SECTION 12 - FEEDBACK AND REVIEWS

If you submit reviews, feedback, suggestions, photos, videos, or other content to us, you grant MiniGunSafe a worldwide, royalty-free, transferable license to use, reproduce, modify, publish, and display such content for business and marketing purposes.

You confirm that:

You own the rights to the content submitted
The content does not violate the rights of others
The information provided is accurate

We reserve the right to remove content that violates these Terms or applicable laws.

SECTION 13 - ERRORS AND CHANGES

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to:

Product descriptions
Pricing
Promotions
Availability
Shipping information

We reserve the right to correct errors, update information, or cancel orders affected by incorrect information.

SECTION 14 - PROHIBITED USES

You may not use our Services for:

Illegal activities
Fraudulent purposes
Violating laws or regulations
Infringing intellectual property rights
Uploading harmful software
Attempting to interfere with website security
Collecting personal information without permission

We reserve the right to suspend or terminate access to users who violate these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and products are provided on an “as available” basis.

To the maximum extent permitted by law, MiniGunSafe does not guarantee that:

The website will always operate without interruption
Services will always be error-free
Products will meet every individual expectation

Product use must follow all applicable laws and regulations.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MiniGunSafe shall not be responsible for indirect, incidental, special, or consequential damages resulting from:

Use of our Services
Product misuse
Incorrect installation
Failure to follow product instructions

Nothing in these Terms limits rights that cannot be excluded under applicable law.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by and interpreted according to the laws of Hong Kong SAR, without regard to conflict of law principles.

Customers located in other countries may also have additional rights provided by applicable local consumer protection laws.

SECTION 18 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our Services after changes are posted means you accept the updated Terms.

SECTION 19 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to: