Frequently Asked Questions
This product is designed for Audi Q5 models. We also provide custom hidden safe solutions for other vehicle models. Please contact us with your vehicle information before ordering.
Please provide your vehicle model, year, trunk photos and storage compartment details. Our team will review the information and confirm the design.
No. The hidden safe does not require drilling or permanent modification to the original vehicle structure. It can be installed by the owner with basic tools.
Installation usually takes about 5 minutes with the included installation hardware.
The safe supports multiple access methods, including fingerprint access, password access and mechanical key backup.
Yes. The lock system uses 4 × AA batteries.
No. The hidden safe is designed to integrate into the existing vehicle space while maintaining the original usable trunk area.
Custom production and delivery usually take approximately 30–45 days depending on the vehicle model and customization requirements.
We provide a 1-year warranty covering product quality issues and manufacturing defects. Customized products are not eligible for returns unless there is a quality issue.